Privacy Policy

1. Organization & Accountability

Solidcraft Interiors Ltd (operating as SolidCraft Interiors), based in Victoria, British Columbia, respects your privacy and is dedicated to managing personal information and architectural documentation in compliance with the British Columbia Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Deepak Sharma serves as the primary contact person overseeing privacy practices and client data stewardship for Solidcraft Interiors Ltd.

2. Information We Collect

When you contact us or submit an online quote request, we collect only information necessary to evaluate your project and provide accurate service estimates:

• Client Contact Details: Full name, company or organization name, email address, phone number, and preferred contact method.
• Project Specifications: Project classification (residential custom build or commercial leasehold), requested interior disciplines, municipality/community location across our 33 Vancouver Island service areas, project description, and target timeline.
• Architectural Plans & Photos: Optional drawings, blueprints, site photos, or specification documents uploaded through our quote interface.
• Technical Logs: Submission timestamp, IP address, and browser agent strictly for cybersecurity, abuse mitigation, and spam prevention.

3. Purpose of Collection & Use

We use collected data solely for legitimate business purposes:

• Reviewing structural substrates, ceiling heights, and finishing scopes.
• Preparing itemized estimates, material calculations, and labor schedules.
• Arranging on-site walkthroughs across Greater Victoria and Vancouver Island.
• Coordinating tradesmen dispatch, deliveries, and project milestone handovers.

4. Data Storage & Security Safeguards

All electronic enquiries are stored within an encrypted relational database. Uploaded site photos, blueprints, and documents are stored in non-public file storage (storage/app/private), protected by session authentication and authorization barriers.

We employ HTTPS encryption across all browser sessions, server-level CSRF tokens, strict file MIME validation, and database rate limiting to protect against unauthorized access.

5. Retention & Access Rights

Enquiry and estimate records are retained to maintain accurate project warranties, historical finishing notes, and tax records. You have the right under British Columbia law to request access to personal information we hold about you or request correction or deletion of your records.

To exercise these rights, please contact Deepak Sharma directly through our Quote Request & Contact form.

6. Cookies & Tracking Technologies

This website uses essential session cookies required for security, CSRF protection, and administration panel operations. We do not use third-party advertising tracking cookies or invasive profiling scripts.